After Hurricane Ian made landfall in Ft Myers Beach, FL, Nick Chase received a call from a local business owner with six properties in the area that sustained various damages from flood and wind. Each property had to be thoroughly inspected with damages documented for the insurance claim submission. Coordinating all six claims while the owner focused on bringing the businesses back on-line, Nick ultimately settled with policy limits on one property and near policy limits on another. The remaining property damages were adjusted and settled to the very high satisfaction of the client.

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The complexity of issues and decisions that policyholders face after experiencing property damage is a primary driver that motivates our clients to reach out to us as their first point of contact after a disaster impacts their property. Such was the case for a previous client who owns four rental properties on Sanibel Island that incurred damage from both wind and 8 ft. of flood caused by Hurricane Ian.

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Every day, our licensed public adjusters are contacted by businesses after they encounter damage to their property. Many commercial policyholders are surprised to learn that the insurance company simply doesn’t automatically just pay their insurance claim. 10 months after Hurricane Ian, business owners are still trying to put the pieces back together.

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As numerous clients are in various stages of repairs their Hurricane Ian damaged properties, we would like to share one success story that underscores the invaluable role experienced public adjusters can play contributing to the stability of Florida's challenging insurance market. First, let’s look at an example of what has brought policyholders, claim professionals, state officials, and insurance executives to this point of frustration.

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On September 16, 2020, Hurricane Sally caused severe damage all along the Emerald Coast and greater Pensacola regions. The effects of Sally were not quite as extensive as what the Mariner endured with Hurricane Ivan in 2004, though Sally’s impact did pack a windy punch rendering the building uninhabitable for quite some time. 

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Hurricane Michael made landfall as a Category 5 Hurricane in the Florida Panhandle with maximum sustained wind speeds of 140 MPH. As evidenced above, the storm caused catastrophic damage from wind and storm surge. Our client contacted Tutwiler and Associates to assist with this nightmare and began working with licensed public adjuster, Michael Stabile. Using thermal imaging and moisture mapping, Mike was able to prove beyond a shadow of doubt that our client’s home had substantial hidden water damage behind the walls and subfloor. Mike was able to get over 6 times more than what the insurance company initially offered as “Final Payment”. The result was a full policy payout and Mike was even able to get the $5,000.00 deducible waved.

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Hurricane Irma hit Florida as a Category 3 storm the morning of September 11, 2017. It was the most powerful Atlantic hurricane in recorded history. Unfortunately for our insured, their home located in Winter Park, Florida sustained significant damage due to the massive storm. The insured contacted their insurance company immediately following the storm. The insurance company assessed the damages as near to none and advised no offer to be made as the deductible was $60,520.00. The insured hired Tutwiler and Associates to represent him in the claim. Our public adjusters, Rick Tutwiler and Kevin Leisure, were able to negotiate a settlement of $750,000.00

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Hurricane Irma caused significant damage throughout Florida on September 11, 2017. Our client sustained water and wind damage to their property located in Highland Beach, Florida. The insurance carrier made a quick inspection and confirmed the damage, but their initial offer was below the deductible of $260,000.00 resulting in no payment being made to the client. Tutwiler and Associates public adjusters, Rick Tutwiler and Kevin Leisure, were hired to represent the insured. Negotiations resulted in a settlement of $4.9 million dollars, assuring this beautiful property was properly restored.

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A category 5 hurricane is the highest category of hurricane with winds exceeding 157 miles per hour which could mean near total destruction to anything in its path. On September 6th, 2017, Hurricane Irma made landfall in the U.S. Virgin Islands as a category 5 hurricane. The Palm Gardens Condo Association located on the island of St. Thomas fell victim to the high winds and torrential rain brought on by Irma. Immediately following the hurricane, Palm Gardens retained Tutwiler and Associates Public Adjusters to assist with their insurance claim. After taking charge of the property damage claim and through detailed negotiations, the association was awarded $4.7 million dollars to restore their condominium complex to its former beauty.

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On September 6, 2017 Hurricane Irma hit St. Thomas, an island located in the U.S. Virgin Islands. As a category 5 hurricane, Irma left devastation in its aftermath. The Plantation Manor Condominium Association suffered major damage to its foundation, windows, roof, and business personal property.  Realizing the extent of the damage, Plantation Manor retained Tutwiler and Associates Public Adjusters to help manage and negotiate the property claim with the insurance company. The final claim settlement was finalized at over $2.7 million dollars awarded to the insured so they are able to begin their repairs to the property.

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