In 2004, Hurricanes Charley, Frances and Jeanne wreaked havoc across West Central Florida. One Central Florida family we had the honor to represent had the misfortune of being struck by all three hurricanes just weeks apart. The family was displaced from their home and also suffered personal hardships unrelated to the hurricanes. Exhausted haggling with the insurance carrier and unsatisfied with their prior representation, the family hired public adjuster Ed Collier of Tutwiler & Associates in 2007. Ed conducted a complete re-assessment of all building damage and prepared a comprehensive, detailed and lengthy contents inventory report. Other structures and additional living expenses were also assessed. A comprehensive and professional claim package was assembled and presented to the insurance carrier. As a result, additional claim money was secured for the insured. However, the carrier still had not made the insured whole and due to the statute of limitations, legal counsel was obtained and a lawsuit filed. While the specifics of the settlement are confidential, we can report that significant additional monies were recovered for this deserving family. We can honestly say that this is the type of “feel good” case that makes the profession of a professional public adjuster worthwhile.