As we all know, Super Storm Sandy caused significant flood and wind damage to many large estates and residential properties throughout the States of New Jersey and New York.
This large estate located in Babylon, New York sustained severe flood damage as a result of the rising waters caused by Sandy. In addition, an oil tank located in the crawlspace toppled over adding to the devastation and subsequent clean-up of the insured dwelling and personal property, which were damaged beyond repair.
This claim presented additional challenges. The insurance company adjuster assigned to handle the claim was assigned close to 200 other flood claims, leaving him extremely overwhelmed and overworked. Even in a non-catastrophic event, flood insurance claims are often very difficult to resolve in a timely manner.
Given the circumstances, the owner who ran a successful family business entrusted Public Adjuster Rick Tutwiler to handle all aspects of his property damage claim. Mr. Tutwiler promptly assembled the personal property and structural damage claim and developed a repair plan to gut the entire first floor of the home necessary to remove, remediate, and replace all flood damaged property.
Mr. Tutwiler made sure to keep in close touch with the flood adjuster to make sure this claim received prompt attention until a final resolution could be reached. Ultimately, the claim was approved for full policy limits and the maximum amount allowed in the Standard Flood Insurance Policy. Repairs were made in time for the family to enjoy their holiday.The owner’s decision to hire a public insurance adjuster helped him achieve a maximum result while allowing him to return to his business, making this claim situation a win-win for all parties involved.