As we continue to answer calls from countless past clients who suffered property damage during Hurricane Sally, initial loss and damage news reports appear conflicting.  According to a September 18, 2020 article published by the Insurance Journal, “Hurricane Sally is not expected to cause a major insurance loss - compared to events such as the ongoing wildfires in California, Oregon, and Washington, or Hurricane Laura.” However, the article explains “Flood Losses Expected to Be ‘Significant’ as the “the storm was more of a flood event.” For those suffering the aftereffects of Hurricane Sally, it’s extremely hard to draw a comparison given each catastrophic event is unique and not one property damage claim or insurance company is the same. Simply put, the facts and circumstances are a case-by-case basis as confirmed by the numerous community associations and past clients we spoke with.

As the catastrophic flooding from Hurricane Sally unfolds, thousands of businesses and homeowners who never considered the possibility of dealing with flood damage will be investigating the claim process. We will be sending a team of adjusters to the Pensacola area when authorities say it is safe to enter. So in order to offer assistance to our readers, I asked my talented staff of public adjusters to share some of the best tips they could think of for handling a flood claim. The following are some claim tips that hopefully will help folks should they have flood coverage or windstorm damage.

Insurance payments to policyholders with flood and wind damage from Hurricane Sally will depend on the policies they purchased, the language in each policy and the laws of each state where the damage occurred. The media is reporting widespread inland flooding, and there are reports that many property owners whose property was damaged by flood may not have purchased flood insurance.  So, what should you do if you do not have coverage from either the government run flood program NFIP (National Flood Insurance Program) or flood coverage under some other type of special manuscript policy?

A lot of properties that experienced Hurricane Michael losses are starting to have Law & Ordinance issues. Law & Ordinance kicks in when the Florida and local building code requirements impact what will be required in order to obtain a CO (Certificate of Occupancy) in order to reoccupy the damaged structure. It is a separate coverage in your policy that you must elect and covers some of the cost of required code upgrades. If your property (be it commercial or residential) suffers a loss where the cost of repairs is greater than 50% of the pre-loss value of the real property, your repairs must incorporate current building code upgrades.

Insurance payments to North and South Carolina policyholders with flood damage will depend on the policies they purchased, the language in each policy and the law of each state. Nothing is simple in property insurance adjusting. Hurricane Florence may be a textbook example of some of the issues that may have to be sorted out before there is a discussion about the actual adjustment and payment of a hurricane claim.

As the catastrophic flooding from Hurricane Florence unfolds, thousands of businesses and homeowners who never considered the possibility of dealing with flood damage will be investigating the claim process. We will be sending a team of adjusters to the Carolinas when authorities say it is safe to enter. So in order to offer assistance to our readers, I asked my talented staff of public adjusters to share some of the best tips they could think of for handling a flood claim. The following are some claim tips that hopefully will help folks should they have flood coverage or even windstorm damage.

The catastrophic flood event expected from Hurricane Florence with widespread flooding on the Virginia, North and South Carolina coasts is bringing back bad memories from the debacle we went thru with Superstorm Sandy. For those who have flood insurance, we encourage you to review and pay close attention to your flood policy’s terms and conditions. The policies issued by the National Flood Insurance Program (NFIP) are unique because they fall under a Federal Government program with its own rules and regulations. Keep in mind that many private insurance companies resell and administer the NFIP policies.  So make sure you confirm if your flood policy falls under this program.

Expert Public Adjuster Dick Tutwiler explains the importance of understanding the difference between flood and water damage property insurance claims.  What to do if you have both wind and water damage. What you need to know about flood insurance to avoid claim delays.

Policyholders may be surprised to find that their flood claim for foundation damage is denied because the NFIP says the damage is caused by earth movement or settlement; even though the earth movement was caused by flood waters! Before I discuss this, let me remind the reader that each loss is fact specific to each property. You may have two homes or commercial buildings in close proximity to each other and the loss conditions from the same insured event may vary to the point where they impact the claim.

I asked my talented staff of public adjusters to share some of the best tips they could think of for handling a flood claim. The following are some tips that hopefully will help folks should they have flood coverage.

Flood Damage Claim Tips

1. Take photographs of all damaged content items including discarded objects, structural damage you intend to claim.
2. Make a list of damaged or lost items by the room and include their date of purchase, value, and receipts.
3. Take photographs of the water line (standing flood water levels) both inside and outside the residence. Note how long the water remained in the house if possible.