On Property Insurance Claim Tips Blog

Policyholder Question – Public Adjuster Fee

Policyholder Question – Public Adjuster Fee

This is a frequent question we get after a policyholder has tried to handle their own claim and learns the settlement amount will not return their property to its prior condition.

Q. Does a public adjuster get paid on the full amount of the claim or just the disputed amount?

A. If a prior payment was made before the PA was hired, the PA should not be paid a fee on that amount. Basically, a PA should only be paid on new money they were able to recover after they were hired.

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The Property Insurance Claims Game – The Storm After the Storm Continues

The Property Insurance Claims Game – The Storm After the Storm Continues

The Tampa Bay Times published an article in their editorial page this past week titled, “Stop Giving Hurricane Victims the Run Around” which in my humble opinion is well worth the time to read. For the most part I could not agree more with this commentary as we have seen this “run around” for years.  Clearly history has shown us that when mass catastrophic events occur, one’s expectations are that significant confusion and chaos in the early weeks, especially when first responders are mobilizing to respond to life, health, and safety issues will be the rule.

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The Property Insurance Claims Games Continue for Hurricane Michael Policyholders

The Property Insurance Claims Games Continue for Hurricane Michael Policyholders

Read an excellent feature article by the Tampa Bay Times this weekend on how policyholders are still being denied claims dollars that will help them recover from Hurricane Michael. Our public adjusters continue to battle and negotiate for homeowners and business owners. Some insurance companies are very professional while others continue to play the deny and delay game.

 https://www.tampabay.com/florida/2019/06/26/hurricane-michael-destroyed-their-homes-then-the-insurance-heartache-began/

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Policyholder Question – Will the bank holding my mortgage release my insurance settlement?

Policyholder Question – Will the bank holding my mortgage release my insurance settlement?

When a homeowner files an insurance claim, the last thing they expect is having to include their mortgage holder on the check. But this is usually the case and cause settlement delays and confusion depending on how the mortgage holder processes the settlement. The following is a related insurance claim question we answered submitted by a policyholder.

Q. I have a VA loan through TD Bank whose main office is in Lewiston, Maine. I live in Florida and retained a public adjuster to help me deal with my insurance claim. I suffered severe damage from Hurricane Michael on 10/10/18. Do you think I will have any problems with the bank releasing insurance proceeds directly to me seeing as it could be an inconvenience for the bank with me living so far away? Also, what records will the insurance company require if I do some of the work myself and have others help me?

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Tutwiler represents major retailers after Westshore fire and smoke damage

Tutwiler represents major retailers after Westshore fire and smoke damage

Proud to be representing retailer insurance claims at Westshore Plaza after fire forces evacuation. Trying to get things settled without further complications.  https://www.wfla.com/news/hillsborough-county/escalator-fire-forces-evacuations-at-westshore-plaza/1966197558

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Winter Has Arrived – Deep Freeze and Broken Pipe Bursts Will Reach into the Deep South

Winter Has Arrived – Deep Freeze and Broken Pipe Bursts Will Reach into the Deep South

A historic deep freeze is gripping the US with sub-zero temperatures and even more serious wind chill factors. With it will come unprecedented frozen pipe bursts, iced dams and roof collapses that will cause extensive property damage and loss to personal property or business inventory.  As for homeowners, if you discover a leak, turn your water off, call in a reputable plumber, inform your insurance company of the damage and get their agreement to fix and pay for the damage before hiring a reputable clean-up company.    

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Adjusting Expectations for Hurricane Michael Insurance Claims

Adjusting Expectations for Hurricane Michael Insurance Claims

It’s been just over three (3) months since Hurricane Michael decimated Panama City, Mexico Beach and Port St. Joe causing billions of dollars in damage in just those areas alone.  Michael was the strongest hurricane to ever strike the Florida Panhandle, reaching back to the beginning of even fragmentary historical records in 1851. Let’s not forget the thousands of people affected in northern areas of Florida such as Blountstown, Marianna and the many other towns throughout Georgia, South Carolina, and North Carolina where it pummeled thousands trying to recover from Hurricane Florence a month earlier, not to mention Virginia where the remnants of Michael caused 5 deaths.  

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Hurricane Michael Damage and the Building Moratorium

Hurricane Michael Damage and the Building Moratorium

As Hurricane Michael damage recovery moves into the new year, we continue get deluged with property insurance claim questions from frustrated policyholders. Right now, we seem to be at the stage where policyholders have received settlement offers they feel are too low to fix their damage or where property owners feel their insurance company is not being responsive. This is especially true with commercial claims and the business community in the Panhandle as evidence in this article Local Businesses Say Insurance is Taking Too Long on Claims. Now there’s a good way to kill off the small business community!

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Tis the Season for Giving

Tis the Season for Giving

Happy New Year to all our readers! Before the holiday season gets past us, I want to commend Florida Public Adjuster, Michael Platts who embodies the spirit of holiday giving. For several years, Mike has donated to Metropolitan Ministries in Tampa. This year, after being alerted that the they were in need of gifts for young teens, Mike donated 30+ mixed media art supply sets and made some kids and their family’s holiday. Giving back has always been a hallmark if Mike’s personality. Thank you Mike!  

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More Insurance Claim Challenges for Hurricane Michael Condominium Owners

More Insurance Claim Challenges for Hurricane Michael Condominium Owners

This is about the time in the insurance claims settlement cycle that we start getting calls from property owners living in condos, who are looking for help following property damage to their building that impacted their unit. This often takes the form of damage to the unit owner’s property, including their personal property as well as items such as carpet, other types of floor covering, trim items such as door frames, baseboards, cabinets and the list goes on depending on the type and severity of the damage and the wording in their condominium documents. When a covered casualty event occurs, whether it is from wind, water, fire, or the dreaded “mold” word, the finger pointing starts and in many cases the unit owner is caught in the middle.

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