On Property Insurance Claim Tips Blog

A Recap of the 20th Windstorm Insurance Network Conference

A Recap of the 20th Windstorm Insurance Network Conference

The 2019 Windstorm Conference held at the Walt Disney Dolphin Resort hotel was a new milestone on several fronts. This year was the 20th anniversary of an organization that was founded based on the realization that claims professionals from all different professional disciplines can meet, exchange and debate ideas, and help to formulate best practices to help insured policyholders struggling to recover from catastrophic events. 

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Winter Has Arrived – Deep Freeze and Broken Pipe Bursts Will Reach into the Deep South

Winter Has Arrived – Deep Freeze and Broken Pipe Bursts Will Reach into the Deep South

A historic deep freeze is gripping the US with sub-zero temperatures and even more serious wind chill factors. With it will come unprecedented frozen pipe bursts, iced dams and roof collapses that will cause extensive property damage and loss to personal property or business inventory.  As for homeowners, if you discover a leak, turn your water off, call in a reputable plumber, inform your insurance company of the damage and get their agreement to fix and pay for the damage before hiring a reputable clean-up company.    

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Tis the Season for Giving

Tis the Season for Giving

Happy New Year to all our readers! Before the holiday season gets past us, I want to commend Florida Public Adjuster, Michael Platts who embodies the spirit of holiday giving. For several years, Mike has donated to Metropolitan Ministries in Tampa. This year, after being alerted that the they were in need of gifts for young teens, Mike donated 30+ mixed media art supply sets and made some kids and their family’s holiday. Giving back has always been a hallmark if Mike’s personality. Thank you Mike!  

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How Policyholders Can Benefit from Hiring a Public Adjuster for Their Hurricane Florence Property Insurance Claim

How Policyholders Can Benefit from Hiring a Public Adjuster for Their Hurricane Florence Property Insurance Claim

Based on the volume of phone calls coming into our offices, North and South Carolina business and homeowners are quickly turning their attention to recovering from Hurricane Florence. With widespread flooding and property damage, property owners unfamiliar with the process will be filing an insurance claim for the first time and possibly seeking assistance and advice for their property insurance damage claim. One of the most common questions we receive when calls come into our offices revolves around the benefits of hiring a public insurance adjuster. It still amazes us that so many policyholders have not heard of our profession or understand what public adjusters do. So, in an attempt to educate and not blow our own horn, I’ll try to answer that question in hopes of giving readers a basic understanding of what public adjusters do and the critical role they can play in the insurance claims process.

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Public Adjuster Interview – Preparing Your Hurricane Florence Insurance Claim

Public Adjuster Interview – Preparing Your Hurricane Florence Insurance Claim

I was happy to contribute to this interview regarding Hurricane Florence insurance claims. We already have an adjuster team in North Carolina and have opened an office in Wilmington, NC. We already know many home and business owners are dealing with serious losses and will need to file a property or flood claim.  Some are telling us they may not see an adjuster for weeks! There are a number of steps property owners need to take in the immediate aftermath of a storm to avoid insurance claim settlement problems. Many mistakes related to filing insurance claims occur immediately following the storm. And there are also some safety issues that need to be considered before folks start mitigating their loss. It’s also important for the policyholder to understand their insurance policy responsibilities and properly document their claim.

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Claim Adjuster Shortage and Inexperienced Insurance Adjusters Will Create Claim Bottlenecks for Hurricane Florence Policyholders

Claim Adjuster Shortage and Inexperienced Insurance Adjusters Will Create Claim Bottlenecks for Hurricane Florence Policyholders

Due to the widespread, wind, flood and water damage caused by Hurricane Florence, there is likely to be a shortage of insurance adjusters to handle the volume of claims that will be reported to both the government (FEMA) and the private sector insurance carriers. For those of us in the business, we see it after every major storm. The rush to get damages assessed, by insurance company adjusters and the many inexperienced contractors eyeballing damages, will create impediments to solving policyholder claims.

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Will You Be Covered for Your Hurricane Florence Flooding?

Will You Be Covered for Your Hurricane Florence Flooding?

Insurance payments to North and South Carolina policyholders with flood damage will depend on the policies they purchased, the language in each policy and the law of each state. Nothing is simple in property insurance adjusting. Hurricane Florence may be a textbook example of some of the issues that may have to be sorted out before there is a discussion about the actual adjustment and payment of a hurricane claim.

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Hurricane Florence Insurance Claims – Some Commonsense Advice from an Experienced Adjuster

Hurricane Florence Insurance Claims – Some Commonsense Advice from an Experienced Adjuster

Our hearts go out to all the folks in Virginia, North and South Carolina affected by Hurricane Florence and the brave first responders risking their safety to assist others. Based on damage reports and our own public adjuster staff who are monitoring the situation, there is no doubt this event will rival Harvey and create insurance claim disputes unlike we’ve seen before. And if property damage wasn’t enough, the loss of power added misery to the mix. To deal with these perils it behooves property owners to keep their eye on the ball or in this case the money. High percentage hurricane deductibles are being applied and many folks may be surprised that despite their wind or hurricane coverage, they may be out of pocket for mitigation and replacement costs due to lack of flood coverage or exclusions for water - sewer back-up.

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Public Insurance Adjuster Tips for Handling Your Hurricane Florence Flood Insurance Claim

Public Insurance Adjuster Tips for Handling Your Hurricane Florence Flood Insurance Claim

As the catastrophic flooding from Hurricane Florence unfolds, thousands of businesses and homeowners who never considered the possibility of dealing with flood damage will be investigating the claim process. We will be sending a team of adjusters to the Carolinas when authorities say it is safe to enter. So in order to offer assistance to our readers, I asked my talented staff of public adjusters to share some of the best tips they could think of for handling a flood claim. The following are some claim tips that hopefully will help folks should they have flood coverage or even windstorm damage.

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With the Passing of Hurricane Florence, Now Comes the Hard Part

With the Passing of Hurricane Florence, Now Comes the Hard Part

Hopefully folks in the Mid-Atlantic will survive this storm’s wrath with very minimal loss of life or injury, but even one death or serious injury is one to many. And remember serious injuries and death are not limited to the height of a storm. In fact, state and local officials are warning the communities affected, that rising water, flash flooding, storm debris, downed power lines, and wildlife of all sorts are on the move.

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