On Property Insurance Claim Tips Blog

Policyholder Question about Mold in Apartment due to Air Conditioning

Q. My tenant reported mold in a house that is 6 years old. We had a company test and they said the mold was caused by the a/c, due to a low refrigerant level, which caused high humidity levels in the house. At first, the insurance company said we were covered. But when the tenants request reimbursement for a medical x-ray, which showed a spot on the lung, the insurance said we were not covered. They said it was not a covered peril. They said that the a/c caused the 70% humidity which caused the mold. The remediation estimates are in excess of $30k and it appears there will be a medical claim. There were 69 days involved from the time the tenants first noticed the mold until they vacated the house. Also, the tenants’ personal items are supposed to be discarded. Am I responsible for that? The lease required them to have renters insurance but this is the second year of the lease and they did not renew it after the first year. Also, I have seen web ads for a mold bomb fogger that is supposed to be approved by the EPA. It is from Biocide Labs. Has anyone ever used it?

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Policyholder Question: Water Damage Claim and the Restoration Company’s Cleanup Bill, Who Pays & How Do You Get It Paid?

Q. I had water damage in my house due to an over flowing toilet. My insurance company said it would pay $8,000 to the restoration company that did the clean-up. The problem is that the restoration company who did the water extraction sent me a bill for $36,000. The insurance company sent me a check for $8,050.  Should I mediate or go the appraisal route?Read More

The Flood Insurance Reform Debacle, Biggert- Waters 2012 is the Talk of the Town

Last evening we attended the annual neighborhood holiday party which normally is a time of good cheer and an opportunity to visit with our neighbors to catch-up on their families and community news. This year was a little different. The one conversation everyone was having was the unconceivable flood premiums hitting folk’s mailboxes as a result of the Biggert-Waters 2012 Flood Reform Act.  Our street is basically an island with water on all four sides. So everyone is affected as are many other communities across Florida including many non-water front homes in flood zones.  Yep, flood insurance and what the federal government has done to all the folks across the nation that are required to have flood insurance is one hot topic.

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Tutwiler & Associates Public Adjuster’s Client Featured in Fire Claim News Story

Reporter Andrea Senior of WTSP TV in Tampa recently did a story Single Mom Battles Insurance Co. After Fire on one of our clients who had filed a fire claim with St. John’s Insurance.  It’s unfortunate the media found this newsworthy, but the facts supporting the case and how this was impacting the family right before the Christmas holidays caught their attention.

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“Grout in the Ground” the New Citizens Proposal for Florida’s Sinkhole Malaise-- WATCH OUT

Citizens floats a sinkhole fix was the headline in the Tampa Bay Times article that ran in the paper on 12/11/2013.

The article says letters will go out to “current and potentially future litigants this week that offered to pay for repairs.”  This program, which we reported on in one of our previous blogs, has been in the works for some time when it was passed out of a Citizens claim committee and sent to the full board for approval.  So based on the Times article, Citizens’ board must have approved it.

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Policyholder Question: Condominium Owner Asks About Roof Shingle Replacement Due to Hail

Q. I have a friend that lives in a retirement condominium community. They have a condo policy that covers all 8 buildings in the community. The insurance has paid to replace between 98-160 shingles per roof due to hail damage. The HOA by-laws state that the roof color must be the same on all roofs. After 17 years it will not be possible to match that many shingles on each roof. They have ordinance and law coverage in their policy for replacement cost. Would this apply in this situation? Should the insurance have to pay for a full replacement of the shingle roofs?

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Water Losses and Your Home Insurance…. Are You “Really” Covered?

Water Losses and Your Home Insurance…. Are You “Really” Covered?

While the national press is full of politicians pontificating about what Congress has done (as in “done in”) to tens-of-thousands of property owners in the very ill advised legislation called Biggert-Waters Flood Reform Act (B.W.-12) known as the National Flood Insurance Program Reform Act, not to be outdone, the regulators and political types in Tallahassee have been busy as well.

First, a little commentary on Washington DC, and no, not the budget or government shut down.  What I am talking about is the legislation for the National Flood Insurance Program reforms that was voted on by a majority of your elected congressional officials without any debate, given that the Biggert-Waters legislation was attached to a transportation bill and thus never saw the light of day.

 

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The Liability of Fixing Sinkholes

If you have been following the news media lately, particularly the print media then no doubt you have read a number of stories about sinkholes and the remediation method that homeowners are fighting with their insurance companies about. The Dunedin story has fanned the flames of this issue big time and laser focused some interesting issues the average property owner is probably not aware of.Read More

Insurance Companies Using Preferred Contractors to Settle Claims Not in Policyholders Best Interest

Insurance Companies Using Preferred Contractors to Settle Claims Not in Policyholders Best Interest

A policyholder in South Carolina recently wrote us about a fire claim turned nightmare. When notified of a claim, insurance companies will sometimes send out their preferred vendor as a way to provide fast service but also to control costs and prevent the policyholder from hiring their own vendor, since they have contracted reduced rates with these vendors.

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Sinkholes, Property Insurance, the Option to Repair and Assignments of Insurance Benefits….Watch out!

A recent media article following the new catastrophic sinkhole loss in Dunedin, Florida caught my attention the other day as it looks like we have two forces on a collision path. And wouldn’t you know that the poor insured policyholder is caught in the middle.

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