On Property Insurance Claim Tips Blog

Sinkhole Insurance and Repair Advice from Our Expert

As part of the national news coverage of the Dunedin, Florida sinkhole collapse, many questions were brought up about the laws governing sinkhole insurance coverage. It was apparent many homeowners and even some media were confused. As part of the coverage Tutwiler & Associates public adjuster Keith Grams was interview by NBC national news. We thank Keith for his contributions and have placed the entire interview below.

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Massive Sinkhole in Florida…….Is it Time to Revisit the Law……Again!

Massive Sinkhole in Florida…….Is it Time to Revisit the Law……Again!
The catastrophic sinkhole that opened up in Dunedin, Florida has brought attention to limits of the new law that was passed in 2011 by the Florida Legislature. This law made it extremely difficult for homeowners to get proper coverage or alternatively pay a hefty price for a very limited sinkhole policy. Many of the changes are not good for property owners as the new law also negatively impacts the way insurance companies handle and pay for sinkhole claims when they arise.Read More

Policyholder Question on Flooded Basement Insurance Claim

Q. The city where we live experienced a ten inch water main break that flooded our basement with 4 ft. of water. We hired a public adjuster 10 days ago. Now they are backing out saying there are limitations to what they can do. Should we go with the city's insurance? Should we find out what limitations there are with our homeowners policy?

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Policyholder Question on Ceiling Collapse Insurance Claim

Q. We own a home that was built in 1964. Last Saturday our family room ceiling collapsed. There does not appear to be any moisture. The insurance company is telling us it’s normal wear and tear, the insulation was too heavy and thus the damage is not covered. There are no cracks in the ceiling, no sagging and our home is well maintained. Any thoughts on the cause? Our roof was replaced in May of 2010.Read More

Policyholder Question on How to Get Mortgage Company to Release Funds from Property Insurance Claim

Q. If the mortgage company holds on to my insurance repair check and delays my ability to rebuild my damaged home by hanging onto my insurance check, is there an agency that regulates mortgage companies that I can file a complaint with? Policyholder from Ocala, FloridaRead More

Natural Disasters--The Road Home and the Path Forward on Property Insurance….and Hopefully a Little Help from Our Political Friends

With Super Storm Sandy’s anniversary at hand, not surprisingly, the national media is running a lot of stories on this Frankenstorm Halloween weather event. Having been there with our firm’s troops, we can bear witness to the awful devastation and impact on the communities and their residents lives from Sandy’s furry.Read More

Policyholder Question on Sewer Back-up Third Party Claim

Here’s a question I was asked to answer on the United Policyholders website: 
Q. My home was contaminated by sewer on May 7 and again on May 22 this year by a prime contractor hired by a state municipality MSD Metropolitan sewer District here in Asheville North Carolina. From what I understand, this is a third-party claim. The insurance company has done absolutely nothing to help me. I have been dealing with this for the last four months with pretty much no progress until this past week. They sent their first offer on Friday which is not close to reality. Is this considered a third-party claim? I have a copy of the pollution liability policy and it does not say anything about how it will replace my contents, actual cash value or replacement cost, nor does it say anything about provisions for Additional Living Expenses. Is there a possibility that is in a different policy? I just had an environmental company do some sampling for mold and other airborne fungi to be sure this has not spread in other parts of the house because it's been so long with no cleanup and decontamination. I’d like to know if any of your professionals have experience dealing with third-party claims and sewer damage and mold contamination.Read More

Insurance Appraisals and Lawyers - A Little History Lesson

At Citizens, lawyers win, public loses” was the Tampa Bay Times featured editorial headline on Friday, September 27, 2013. This followed an earlier article in the Times “Citizens racks up millions in attorney’s fees and it denies claims” exposing the astronomical legal fees that have been paid to both plaintiff lawyers (policyholders advocates) and defense lawyers who represent the insurance companies.Read More