The Frozen Mess in Texas and What it Will Mean for Insurance Claims

The Frozen Mess in Texas and What it Will Mean for Insurance Claims

Based on all the news from various media sources and real time reporting, this Texas weather event that caused power outages frozen pipe bursts and water damage is going to be a monster. Clients we have spoken with along with claim adjusters assigned to our losses are describing unprecedented conditions with damages to homes and buildings. How policyholders report and handle these claims will make a difference in the final outcome.


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Insurance Claim Tips for Texans to Accelerate Their Pipe Freeze Claim Recovery

Insurance Claim Tips for Texans to Accelerate Their Pipe Freeze Claim Recovery

As millions of residents throughout Texas seek safe shelter, food, and drinking water, many will turn their attention to filing frozen pipe leak claims for their homes and businesses. These pipe burst ruptures are expected to become substantially worse as warmer weather causes everything to thaw out.  For those with damage, hurry up because time is of the essence to report your claim!   


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Deep Freeze Will Create Frozen Pipe Leaks and Water Damage Insurance Claims

Deep Freeze Will Create Frozen Pipe Leaks and Water Damage Insurance Claims

A historic deep freeze is gripping the US with sub-zero temperatures and even more serious wind chill factors. With it will come unprecedented frozen pipe bursts, iced dams and roof collapses that will cause extensive property damage and loss to personal and commercial property as well as business inventory.  As for homeowners, if you discover a leak, turn off your water, call in a reputable plumber, inform your insurance company of the damage and get their agreement to fix and pay for the damage before hiring a reputable clean-up company.


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Policyholder Question – Something is very stinky with this adjuster’s position on sewer back-up insurance claim

Policyholder Question – Something is very stinky with this adjuster’s position on sewer back-up insurance claim

Q. We moved into our new house and within a few weeks, the sewer backed up into the shower and leaked out of the shower pan all over the downstairs area (very stinky!). Everyone agrees this is considered a "Category 3" leak. Remediation company came and took out the tile, flooring, a lot of drywall and dried everything out. Insurance company has no problem paying them for everything they did (they seem to work together a lot). Insurance adjuster is saying that the tile and shower pan are part of the plumbing and are not covered, but is saying that they will pay for the cement board behind the tile in the shower. They are also only planning to pay an amount roughly equal to the cost of the remediation for reconstruction (which is roughly equal to the estimate from the remediation company....because they provide reconstruction services as well). It seems ludicrous that reconstruction would cost the same as remediation. To rip stuff out and dry it out is a lower level of skill and doesn't require any materials.....but the adjuster is saying we are lucky that he is covering what he is covering. The remediation company isn't even available to do the job. We have 3 bids from other quality contractors that actually have availability and they are double the price.


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A Tradition of Giving

A Tradition of Giving

So proud of our very own Florida Public Adjuster, Michael Platts who took time out of his busy holiday schedule to play Santa and deliver his yearly childrens' gifts to Metropolitan Ministries in Tampa. It's been a busy storm season for all of us this past year. We want everyone of our readers to have a safe and healthy holiday and look forward with hope to the new year.


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Practical Advice from a Public Adjuster to Avoid Tampa Bay Tornado Insurance Claim Mistakes

Practical Advice from a Public Adjuster to Avoid Tampa Bay Tornado Insurance Claim Mistakes

The EF2 tornado that started in Pinellas Park and touched down several times all the way through Polk County will have many filing property insurance claims. The industrial claim damage will be especially complicated given property damage, business interruption and inventory loss issues that will arise. As a local Tampa Bay public adjusting firm serving the area since 1984 we are ready to assist policyholders with their claims. Here are some tips and common mistakes to avoid while preparing yourself for the insurance claim process.


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How the insurance appraisal process might play a role in your Hurricane Sally claims settlement

How the insurance appraisal process might play a role in your Hurricane Sally claims settlement

We’ve seen anecdotal evidence that some insurance companies as well as adjusters are already talking to policyholders about invoking the Appraisal Clause in their property insurance policy. While appraisal can play an important role in the insurance claim settlement process, it is not for everyone and policyholders need to understand both the costs and limitations. We have several certified appraisers on our staff and one of the first things we do when asked to represent a client is to review the suitability based on the claim facts. Here is a Q&A I did for the media after Hurricane Michael (and now Hurricane Sally) to help policyholders better understand property damage Appraisal.


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Eta Insurance Claims – A Public Adjuster Shares Some Commonsense Advice

Eta Insurance Claims – A Public Adjuster Shares Some Commonsense Advice

Tropical Storm Eta has left thousands of residential and commercial property owners with water, flood and wind insurance claims – a process they’ve never had to deal with before. Insurance claim disputes are bound to occur. To deal with these perils it behooves property owners to keep their eye on the ball or in this case the money. High percentage hurricane deductibles are being applied and many folks may be surprised that despite their wind or hurricane coverage, they may be out of pocket for mitigation and replacement costs.


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Dealing with Flood Insurance Claims After Eta

Dealing with Flood Insurance Claims After Eta

As flooding from Tropical Storm Eta unfolds, thousands of businesses and homeowners who never considered the possibility, will be dealing with water and flood damage. Our Tampa headquarters office phones are already buzzing. In order to offer assistance to our readers, I asked my talented staff of public adjusters to share some of the best tips they could think of for handling a flood claim. The following are some claim tips that hopefully will help folks should they have flood coverage or windstorm damage.


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Insurance Claim Tips as Hurricane Eta Approaches Tampa Bay

Insurance Claim Tips as Hurricane Eta Approaches Tampa Bay

There is no escaping the property damage that Hurricane Eta will cause to the Tampa Bay region. This type of storm can throw off tornadic activity and pockets of heavy wind gusts. As a result, thousands of homeowners may be contacting their insurance company to file an insurance claim. Resources are likely to be stretched and frustration with claims will grow as our public insurance adjusters have seen with past storms. We want everyone to stay safe and also be in a condition to recover as best they can. If you experience property damage from Hurricane Eta, here are a few claim tips for filing your insurance claim that will make the process easier and possibly protect your claim from denial or other problems, especially if you have to evacuate.


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"On Property" Insurance Claim Tips Blog

Tips and advice about how to properly file and protect your property damage insurance claim and get a fair settlement. We invite all readers to ask questions about their claim so our public adjusters can post answers for others to benefit. Insurance claim expert guest bloggers welcome to submit posts via our contact form.

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Local Office

Tutwiler & Associates Public Adjusters, Inc.
Licensed Public Insurance Adjusters & Loss Consultants
Offices: Tampa, Orlando, Palm City, Ft. Myers, Florida; Dallas, TX; Pittsburgh, PA

Executive Office
4300 W. Cypress St.
Suite 780
Tampa, FL 33607
Phone: 813.287.8090
Toll Free: 800.321.4488

Licensed in Florida # W840088 &
Texas #1399706 plus 16 other states
and the Virgin Islands